Coronavirus Advice


 The government has amended the coronavirus (COVID-19) regulations to make clear that people who wish to move home can do so. This guidance provides important public health information to ensure that moving home and key activities around this, such as viewing property, can happen safely.

It is important that everyone knows how to stay alert, contain the virus and save lives. Our success containing the virus so far has been hard fought and hard won. We must proceed with the utmost care in the next phase, and avoid undoing what we have achieved. One of the simplest steps you can take when moving home is to wash your hands frequently and wherever possible stay at least 2 metres apart from people who are not members of your household.

 

 This document does not represent a return to normality. The process of finding and moving into a new home will need to be different given those involved in the process will have to adapt practices and procedures to ensure that the risk of spread of coronavirus is reduced as far as possible. This will include doing more of the process online, such as virtual initial viewings; vacating your current property whilst other people are shown around; and ensuring your property is thoroughly cleaned before someone else moves in.

 We encourage all parties involved to be as flexible as possible over this period and be prepared to delay moves, for example if someone becomes ill with coronavirus during the moving process or has to self-isolate. It may also become necessary to pause all home moves for a short period of time to manage the spread of the coronavirus. We will let you know if this has to happen.

 

 Vulnerable people or those shielding

We recognise people who are shielding or otherwise vulnerable may also have pressing needs to move home; however, this should be balanced with the increased risks presented by coronavirus.

In line with government’s advice, those who are shielding or otherwise clinically vulnerable should ensure they are aware of the medical advice, including on staying at home and avoiding unnecessary contacts over this period, if at all possible. All parties involved in home buying and selling should prioritise agreeing amicable arrangements to change move dates for individuals in this group, or where someone in a chain is in this group.

Clinically vulnerable and shielded individuals (ie those who have received a letter advising they are in the clinically extremely vulnerable group) will need to carefully consider their personal situation and the circumstances of their own move and may wish to seek medical advice before deciding whether to commit to or go ahead with a move. Some moves are likely to be lower risk - for instance if the home is empty, all travel can take place in their own transport and they can avoid contact with others.

We would encourage everyone in these categories who does intend to move, to make clear their status to all of the professionals involved in the process. They may be able to implement additional precautionary measures to further protect you.

People self-isolating or who have coronavirus

Moving home is not appropriate whilst you pose a direct risk of transmitting coronavirus.  People who have coronavirus or are self-isolating with their family member should not leave their home to either move home, or undertake property viewings.

If you are contractually committed to move home, you should delay your move until all members of your household have come to the end of their self-isolation period.